Use Siebel Mobile Applications in Offline Mode

You can use Siebel Mobile in offline mode if your mobile device has a wireless network connection. In offline mode, your mobile device is not connected to the Siebel Server and you cannot synchronize any changes that you make while working in offline mode. You must switch back to online mode, and then synchronize the changes. To use Siebel Mobile in offline mode, perform the following tasks.

1. Log in to Siebel Mobile.

   For more information, see Sign In to Siebel Mobile.

2. Switch your mobile application to work in offline mode.

   For more information, see the following:

   • Use the Airplane Icon in Siebel Mobile

   • Switch to Offline Mode for the First Time in Siebel Mobile

   • About Switching to Offline Mode Again

3. Modify the cached data in offline mode as required.

   For more information, see Work in Siebel Mobile Offline Mode.

4. Synchronize the changes that you made while working in offline mode with the Siebel Server.

   For more information, see the following:

   • Manually Sync Data in Siebel Mobile

   • Sync Icons

5. Verify that the synchronization changes that you made while working in offline mode have been synchronized with the Siebel Server.

   For more information, see Verify Data Sync.

6. Review the synchronization errors.

   For more information, see Review Sync Errors.