Resending Welcome Email with Administrator Sign-in Credentials

When an onboarding order is created, the activation email is sent to the Cloud Account administrator, who is designated as the activator. Follow these instruction if someone else needs to activate the account or the activation email is no longer available.

If you need to change the activator, the current recipient can forward the activation email to the new contact. Once forwarded, the new contact can proceed with the activation.

If the original activator is no longer available and the email cannot be forwarded, the activation email must be resent. You must contact your Sales representative or PartnerHelp. These teams will coordinate to resend the activation email to the same or an alternate contact.

If you don't have Sales or Partner contact details, the next steps depend on your account access.

• If you have an existing cloud account, log a Service Request (SR) for assistance.
• If no cloud account access is available, you must contact Oracle Global Sales for further support.