7 Troubleshoot

This topic describes common problems that you might encounter administering services in Oracle Analytics Cloud and explains how to solve them.

Creating Analytics instances

• I see an error message when I try to create a service
• I see an entitlement error message in the Create Instance dialog
• I’m having problems creating a service

Accessing Analytics instances

• I see an insufficient permissions message when I try to access the service

Connecting to data sources

• I'm having issues connecting to my data sources

Diagnosing other issues

• How do I diagnose issues with Oracle Analytics Cloud?
• Where do I find the OCID for my service?
• When do I contact Oracle Support?