Learn About Predictable Automation
A predictable automation solution delivers consistent results by applying the same rules every time. Predictable automation is deterministic because it complete predefined tasks and nothing more.
If an automation solution doesn't include agentic AI, it's predictable automation.
Create predictable automation to achieve the following goals.
Goal 1. Synchronize Data
Moving data from one application to another keeps your enterprise data synchronized. For example, consider the following requirements:
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Your Microsoft SharePoint files must stay synchronized with an SFTP server.
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Updates to Oracle Cloud ERP must also happen to your SAP Ariba contracts.
An automation solution that synchronizes data is typically straightforward, involving integrations and sometimes robots.
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Goal 2. Bridge the Gaps Between Business Processes
You can link two business processes with a simple or complex automation solution. For example, consider an organization's opportunity-to-order process:
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A sales team closes a deal and completes their work in Salesforce, which is their opportunity management system.
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An order management team creates an order in Oracle Oracle Cloud ERP, which is their order management system.
The work that happens between steps 1 and 2 is often tedious, manual, and error prone. What if the contact on the order management team is on vacation? What if someone mistypes an important value? Think of the time that teams spend sending messages, checking progress, manually entering data, and correcting mistakes.
An automation solution that bridges the gaps between these business processes solves these issues. When a deal closes in Salesforce, an integration creates an order in Oracle Cloud ERP. This approach has many benefits:
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This work happens immediately.
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It eliminates the risk of data entry errors.
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It saves everyone time and tedium.
An automation solution that bridges the gaps between business process involves an integration, either alone or with one or more technologies.
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Goal 3. Create a Composite Application
In Oracle Integration, an automation solution can act as a composite application, which another component or application can interact with.
An automation solution simplifies connectivity and hides complexity. Each automation solution exposes a bespoke set of APIs and provides a single way to authenticate.
Use cases that benefit from this type of automation solution usually involve an external request that comes in and needs to access the APIs of one or more applications. For example:
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A customer wants to redeem loyalty points for a free coffee.
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Agentic AI needs to interact with a complex API, and you're concerned that agentic AI will interact with the wrong parameters.
In both use cases, you can create an automation solution that identifies the parameters that need to be accessed.
An automation solution that creates a composite application involves an integration, either alone or with other technologies.
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Next Steps
If you're not sure whether you need predictable or adaptive automation, see Choose Between Predictable and Adaptive Automation.
Otherwise, if you're ready to start identifying the technologies and features to include in your automation solution, see Plan an Automation Solution.