Use Case: Order to Cash

In an order-to-cash process, a retail company orders products from a product manufacturer, which fulfills the order and receives payment.

Overview

For details about the procure to pay use case, see Use Case: Procure to Pay.

Step 1: Receive an order	Step 2: Process the order	Step 3: Shipment and invoice	Step 4: Receive payment
Receive an EDI order file from a retailer on File Server An integration sends messages according to the B2B configuration	Process the order file using an integration, and send a message according to the B2B configuration	Send shipment and invoice messages according to the B2B configuration	Receive payment for the order

 

Step 1. Receive an order

Your company is a product manufacturer that sells your products to a retailer, which sells them to customers.

1. The retail company uploads an EDI order file to File Server.

2. Integrations created by you and the retailer send the following messages over the AS4 protocol according to the B2B configuration:

   Sender	Message	Reason
   Retailer	850 Purchase Order	Identify the items to order
   Your company	(After verifying the file and sender) MDN (Message Disposition Notification)	Confirm receipt of the file

 

Step 2: Process the order

1. A receive integration, which was created based on the trading partner's transport configuration, detects the uploaded file.

2. The receive integration performs the following tasks:

   1. Identifies the trading partner and the agreement to process the 850 Purchase Order.

   2. Parses the 850 Purchase Order to perform validations.

   3. Sends the following message over the AS4 protocol according to the B2B configuration:

      Sender	Message	Reason
      Your company	997 Functional Acknowledgment	Informs the retailer whether the validation was successful or experienced an error

3. The agreement runs a back-end integration, which was configured for the agreement. The integration performs the following tasks:

   1. Translates the file using the B2B schema.

   2. Converts the file into the XML format required by Oracle Cloud ERP and uses the Oracle ERP Cloud Adapter to write the purchase order for the incoming 850 Purchase Order.

   3. Receives the EDI order file and converts it the format that the ERP system requires.

4. An integration sends the following message over the AS4 protocol according to the B2B configuration:

   Sender	Message	Reason
   Your company	(If the file meets all requirements and your company can fulfill the order) 855 Purchase Order Acknowledgment	Accept the purchase order

 

Step 3: Shipment and invoice

1. Your organization ships the order to the retailer.

2. An integration sends the following messages over the AS4 protocol according to the B2B configuration:

   Sender	Message	Reason
   Retailer	997 Acknowledgment	Confirm receipt of the 855
   Your company	856 Advance Ship Notice	Provide the shipment contents and logistics
   Retailer	997 Acknowledgment	Confirm receipt of the 856
   Your company	810 Invoice	Send an invoice for the order
   Retailer	997 Acknowledgment	Confirm receipt of the 810

 

Step 4: Receive payment

The retail company pays you for the order.