Bring Intelligence to Automations

Enable smarter decisions, automate specialized tasks, and reduce manual intervention by adding intelligence to your automations. Directly connect from integrations to OCI AI Services and OpenAI machine learning models.

Augment Integrations with OCI AI Services

Supercharge your integration with OCI AI Services. Add capabilities to automate document handling and processing, extract data from text, speech, and images, and generate text to provide custom responses or actions. Endless possibilities for bringing intelligence into every aspect of your automation, right within the integration canvas.

Just drag and drop the specific OCI AI Services action into your integration to incorporate OCI Document Understanding, OCI Generative AI, OCI Generative AI Agents RAG, OCI Language, OCI Vision, and OCI Speech.


OCI AI Services actions palette section includes OCI Document Understanding, OCI Generative AI, OCI Generative AI Agents RAG, OCI Language, OCI Speech, OCI Vision.

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Use Case: Automate Expense Processing with OCI AI Services

You can use OCI AI Services to automate expense report processing. Use OCI Document Understanding to extract key data from expense reports such as expense amount and type, then use OCI Generative AI Agents RAG to evaluate the expense amount and type against company policies. Based on the analysis of company policies, OCI Generative AI then determines whether the expense report is approved, denied, or whether it requires human approval. If the expense is approved, an invoice is automatically created in Oracle ERP Cloud.


A user submits an expense report. The relevant data is extracted with OCI Document Understanding. The OCI Generative AI Agents RAG service evaluates the expense against company policies. If it meets company policies, the expense is approved and an invoice is created in Oracle ERP Cloud. If it doesn't meet company policies, the expense is denied or sent for human approval.

Expand Integrations with OpenAI LLM Models

Use the OpenAI Adapter to incorporate OpenAI LLM Models into your integrations for advanced content generation, intelligent summarization, contextual classification, and conversation handling.

Here are some examples of what you can do:
  • Analyze text: Understand and extract insights from textual data such as employee sentiment from appraisals or customer feedback from product reviews.
  • Categorize text: Automatically classify documents or resumes based on content and predefined rules.
  • Draft emails: Generate intelligent email responses for customer queries, HR communication, or marketing campaigns.
  • Translate: Translate customer support responses or documentation into multiple languages.
  • Summarize: Condense long documents or reports into digestible summaries for decision-makers.