Use Files and Folders

To create a new folder, go to the location where you want the folder and tap the add icon. Tap the folder icon and then enter a folder name and optional description. You can't use symbols such as / \ ? or * in the name. Tap OK when done.

To mark an item as a favorite, tap the Favorite icon. To see a list of your favorites, tap the dropdown menu next to the header on the home page and select Favorites.

Many of the other actions you might want to perform, like copying or moving files and folders, can be done by tapping the More menu icon or by going to the Properties page. Actions you can perform include the following:

  • View Properties: tap to view the properties for the item and access other actions you can perform, such a reserving or deleting an item.

  • Open With (files): lets you choose an app on your device to use for opening a file.

  • Open Folder: opens the folder so you can see a list of contents.

  • Favorite: used to mark an item as a favorite. To see a list of your favorites, open the dropdown menu next to the header on the home page. Select Favorites.

  • Preview (files): lets you view a file.

  • Members: used to share an item with others by adding them as members to the folder.

  • Share Link: used to create a link to a file or folder that you can share with others.

  • Send (files): lets you send a copy of a file using an app on your device.

  • Sync (files): used to keep your file copy synchronized with the copy in the cloud.

  • Reserve/Clear Reservation (files): used to manage file reservations.

  • Delete: lets you delete a file or folder.

  • Copy: used to copy a file or folder to a new location.

  • Move: used to move a file or folder to a new location.

  • Rename: used to rename a file or folder.

If you're a member of a shared folder, you may not be able to create a subfolder in the shared folder. You also may not be able to delete or rename a file or folder. It depends on the role you were assigned when you were added to the folder. If you can't perform an action, the action isn't shown.

Tips

Deleting items

  • If you want to delete a shared folder or a file in a shared folder, you may not be able to do it if your role doesn't allow it. For example, if you have a Downloader role in a folder, you can't delete files.

  • Deleted items are moved to the Trash folder. You can permanently delete or restore the item from there. Items stay in the Trash until one of these events happen:

    • You permanently delete them.

    • Your Trash quota is reached.

    • The Trash is automatically cleared out, according to the interval set by your service administrator, the person in charge of managing the service for your organization.

    • You restore the item from the Trash.

    You can see your Trash folder by going to the home page and tapping the menu under the heading. Tap Trash to see what’s in the folder.

Copying items

If you copy a file to the original location, it's saved with a number after the file name indicating it's a copy. For example, if you already had a file named Status Report.doc, a new copy of it is named Status Report(2).doc).

Reserving files

  • When you reserve a file, other people will know the file is in use. You can check the properties for the file to see who reserved it and when.

  • Other people can clear your reservation if they need to use the file. If they do, you get an email telling you who cleared it and when.

  • If someone tries to upload a new version of a file you reserved, they can clear the reservation and upload the new version. You'll be notified by email if that happens.