Why Integrate with Oracle Integration—Oracle Process Cloud?
Oracle Integration—Oracle Process Cloud Service automates and manage your business work flows. Through integration with Oracle Content Management, your users can access Oracle Integration functionality within Oracle Content Management, letting users manage business processes in the cloud, such as content workflows to route content for approval or review.
Note:Oracle Content Management Starter Edition has a limited feature set. To take advantage of the full feature set, upgrade to the Premium edition.
Integrating Oracle Content Management with Oracle Integration benefits document-intensive processes by organizing, managing, and restricting access to documents that must be submitted, reviewed, and approved or rejected by different roles and organizations during the business process. Conversations enable users to easily discuss things that come up during the process.
- Assets: You can enable structured multistep workflows for review and approval of content items and digital assets that you manage in Oracle Content Management asset repositories.
- Content workflows: Oracle Content Management includes a workflow management system that supports business process-based integration. This enables modeling, automation, and continuous improvement of business processes and routing information according to user-defined business rules.
- Documents: Oracle Integration provides simple file-attachment functionality, but if you need something more robust to handle document-intensive processes, you can integrate Oracle Content Management. This service enables you to organize files into folders, manage access to each folder, and even start a process when you upload a document. For example, if you’re processing a home loan, you need to manage documents such as loan applications, employment histories, and house appraisals, making sure that the right users see the documents they need to submit, review, or approve, but they don’t get access to restricted information.
- Conversations: When you integrate conversations, users can easily discuss things that come up during the process. This provides a record of what happened, enabling you to quickly bring new stakeholders up to speed or refer back to things as necessary. Plus, the conversation tools work like the social media tools users regularly use, but with enterprise-wide security and controls. For example, if you’re working on a contract, you might need to discuss some of the terms while still making sure your discussion is confidential.
- Document- and Folder-Initiated Processes: You can automatically start a process when someone uploads a document (or folder of documents) to a chosen document folder.
There are prerequisites to integrating Oracle Content Management with Oracle Integration—Oracle Process Cloud. Integrations generally require configurations in both applications that are being integrated. So check the documentation on both sides. In addition to the requirements on the OCM side, you need a subscription for the product that you intend to integrate with OCM.
Before users can take advantage of the integrated functionality, a service administrator must configure settings in both Oracle Integration (described in Integrate Documents in Using Processes in Oracle Integration 3) and Oracle Content Management (described in Configure Oracle Integration Settings in Oracle Content Management).
Note:The integration of these services requires single sign-ons (SSO), so both services must be in the same identity domain and tenancy. For full details on the concepts of identity domain and tenancy, see topics such as Account and Access Concepts and more in the Oracle Cloud Infrastructure documentation.
After both services have been configured:
- Oracle Integration users can take actions (such as approvals) on the files directly in Oracle Integration.
- Oracle Content Management content administrators can use the Oracle Content Management web interface to manage the workflows created in Oracle Integration, registering them, assigning them to repositories, adding members, and assigning workflow roles.
- Oracle Content Management content contributors can use workflows to get approval for their content.
- Oracle Content Management documents users can upload files into folders to initiate a workflow associated with the folder.
- Oracle Content Management site designers can create web pages with ready-to-use components that provide folder and file access, process selection and initiation, associated conversation display and interaction, and much more.