Activate and Run the Recipe

After you've configured the connections, activate the recipe package and run it.

  1. On the Configuration Editor page, click Activate in the title bar. In the Activate Package dialog, click Activate again.
    A confirmation message is displayed informing that the integration has been submitted for activation. Refresh the page to view the updated status of the integration.

    Note:

    The recipe's integration flow contains the following property:
    • emailNotification: This integration property holds the email address to which notifications of errors in the integration's execution are sent.
    Optionally, you can add or update the value for this property after the integration flow has been activated. For the procedure to update integration properties, see Steps 6 to 9 in Override Design-Time Properties in an Integration
  2. Run the recipe.
    1. On the Configuration Editor page, select the integration flow.
    2. Click Run Run icon, then click Submit Now.
      The Schedule Parameters page is displayed, where you can specify a value for the lastRun parameter. This parameter stores the date and time of the most-recent successful run of the integration flow. For the initial run, it contains a default value. The parameter's value is automatically updated after each successful run, and only the Jira issues created or updated after the date-time stamp stored as parameter's Current Value are processed by the integration in each run. If you want to change the date-time stamp for a specific scenario, enter the date and time of your choice in the New Value field in the format, yyyy-MM-dd HH:mm. Generally, no input is required.
    3. Click Submit on the Schedule Parameters page.
      You've now successfully submitted the integration for execution.

      Note:

      You can also schedule this integration to run at a date, time, and frequency of your choosing. See Define the Integration Schedule.
  3. Monitor the execution of the integration flow in Oracle Integration.
    1. On the Configuration Editor page, select the integration flow.
    2. Click Run Run icon, then click Track Instances.
    3. On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.
      In the first run, the recipe creates corresponding tickets in Zendesk for all of your Jira issues. In subsequent runs, it creates tickets for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Zendesk tickets.
  4. Log in to your Zendesk instance and check for the new (or updated) tickets.
    In the Tags field within a ticket record, you'll find the corresponding Jira issue ID. Using these tags of the ticket records, you can verify if all the required tickets have been created or updated.