Activate and Run the Recipe

After you've configured the connections and updated the integration properties, you can activate and run the recipe.

  1. On the Configuration Editor page, click Activate.
  2. On the Activate Package dialog, click Activate.
    You get a confirmation message that the integration is activated.
  3. On the Configuration Editor page, select the Oracle ServiceNow Box Incidents BoxFolder Create integration, and click Run Run icon.
  4. In the resulting dialog, note the WSDL URL.
    You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.

Complete the post activation task of invoking the integration, and then test the recipe.

Invoke the Integration from ServiceNow

After activating the recipe, you must configure basic authentication to invoke the integration from ServiceNow.

Configure basic authentication in your ServiceNow instance with the WSDL generated automatically while activating and running the recipe. This invokes the integration in Oracle Integration from ServiceNow.

For detail information on how to configure basic authentication in ServiceNow, see Configure Basic Authentication in Using the ServiceNow Adapter with Oracle Integration.

Test the Recipe

Test the recipe to check if a new folder is created in Box when an incident is created in ServiceNow.

  1. Create an incident in ServiceNow.
    1. Log in to your ServiceNow | Developer instance as a system administrator.
    2. On the left navigation pane, enter Incident in the Filter navigator field.
      The Self-Service menu displays all modules related to Incident.
    3. In the Self-Service menu, click Incidents.
    4. In the Incidents window, click New.
    5. Fill the fields as required in the incident creation form.
      Note the unique system generated incident number in the Number field of the incident form. For example, INC001234. The name of the folder that gets created in Box in step 3 must be same as this number.
    6. Click Submit.
      The new incident is created and displayed in the Incident window.
  2. Monitor the execution of the integration flow in Oracle Integration.
    1. In the Oracle Integration home page, click Monitoring, then Integrations, and then Tracking.
    2. In the Track instances page, you can see the integration flow being triggered and executed successfully. The recipe now creates a folder in Box under the parent folder whose folder ID we had specified in the integration property value.
  3. Check if a new folder is created under the Box parent folder.
    1. Log in to your Box instance.
    2. Search and navigate to the parent folder that you created earlier.
    3. Check if a new folder is created under the parent folder. The folder name should match with the newly created ServiceNow incident's number. For example, INC001234.
      Note that a shared link is also automatically created for the new folder. Click the link icon on the folder's row to open the Shared Link window and view the link.