Create Box Folders for Zendesk Organizations
Use this recipe to create corresponding folders in Box for all Zendesk organizations.
Note:
This recipe is available as Zendesk — Box | Create Folders for Organizations in the Integration Store. Oracle provides this recipe as a sample only. The recipe is meant only for guidance, and is not warranted to be error-free. No support is provided for this recipe.
Overview
This recipe creates a folder in Box for each Zendesk organization as per a schedule specified in Oracle Integration. It uses the standard REST Adapter and Box Adapter.
To use the recipe, you must install the recipe package and configure the connections and other resources within the package. Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it. When triggered, the integration flow queries the Zendesk instance for organization records, retrieves the names of the existing records, and creates a separate folder for each organization record on your Box instance, under a specified parent folder; the folders created shall have the same names as the Zendesk organization names. If a folder for a Zendesk organization already exists in the specified Box location, the integration flow skips the folder-creation activity for that organization record.
Note:
This recipe uses only the names of Zendesk organization records to create folders in Box; it doesn't synchronize other data of the records between the applications.System and Access Requirements
- Oracle Integration, Version 21.2.1.0.0 or higher
- Zendesk
- Box
- An account on Zendesk with the Administrator role
- An account on Box with the Administrator role