Activate and Run the Recipe

After you've configured the connections and updated the integration properties, you can activate and run the recipe.

  1. On the Configuration Editor page, click Activate.
  2. On the Activate Package dialog, click Activate.
    You get a confirmation message that the integration is activated.
  3. On the Configuration Editor page, select the Oracle ServiceNow DocuSign User Doc SignIn integration, and click Run Run icon.
  4. In the resulting dialog, note the WSDL URL.
    You'll use this for configuring basic authentication in ServiceNow to invoke the integration in Oracle Integration from ServiceNow.

Complete the post activation task of invoking the integration, and then test the recipe.

Invoke the Integration from ServiceNow

After activating the recipe, you must configure basic authentication to invoke the integration from ServiceNow.

Configure basic authentication in your ServiceNow instance with the WSDL generated automatically while activating and running the recipe. This invokes the integration in Oracle Integration from ServiceNow.

For detail information on how to configure basic authentication in ServiceNow, see Configure Basic Authentication in Using the ServiceNow Adapter with Oracle Integration.

Test the Recipe

Test the recipe to check that when a new user is created in ServiceNow, the user receives an email to electronically sign a compliance document.

  1. Create a new user in ServiceNow.
    1. Log in to your ServiceNow | Developer instance as a system administrator.
    2. On the left navigation pane, enter User Administration in the Filter navigator field.
      The Self-Service menu displays all modules related to User Administration.
    3. In the Self-Service menu, under User Administration click Users.
    4. In the Users page, click New.
    5. Fill in the required information in the new user record form.
      Field Information to Enter
      User ID Enter a unique identifier for the new user's ServiceNow log in user name.
      First Name Enter the user's first name.
      Last Name Enter the user's last name
      Department Select the user's department from the look up list.
      Title Select the user's job title. Click the Suggestion icon to select from a list of suggested titles.
      Email

      Enter the user's email address.

      Note that this is the email address to which the compliance document will be sent to the user.

    6. Click Submit.
      The new user record appears at the top of the list in the Users page.
  2. Monitor the execution of the integration in Oracle Integration.
    1. In the Oracle Integration home page, click Monitoring, then Integrations, and then Tracking.
    2. In the Track instances page, you can see the integration flow being triggered and executed successfully. The recipe now sends the compliance document to the new user's email address that was specified in the new user record form in ServiceNow.
  3. Check if you received the compliance document from DocuSign in the specified email address, and you're able to access and sign it.
    1. Sign in to the email account that you specified in the ServiceNow new user form in step 1e.
    2. Check if you received an email to review and sign the compliance document.
    3. Open the email, and click REVIEW DOCUMENT.
    4. Select the I agree to use Electronic Records and Signatures check box.
    5. Select Continue to access the compliance document.
    6. On the compliance document, click the START tag on the left. You're taken to the Signature field of the document. Optionally, drag the START tag to the part of the document where you want to sign.
    7. Click the SIGN tag.
    8. In the resulting Adopt Your Signature dialog, verify if your name and signature is correct, and then click ADOPT AND SIGN.

      If needed, you can change the information.

      • Enter your name in the Full Name field.
      • Enter your initials in the Initials field.
    9. On the compliance document, click FINISH.
    10. In the dialog that lets you know that a copy of the signed document will be sent to your email address, click Continue.
      You get an email with the signed compliance document.