Send Compliance Documents from DocuSign to New ServiceNow Users
Use this recipe to send an IT compliance document from DocuSign to a new ServiceNow user.
Note:
This recipe is available as ServiceNow — DocuSign | Send IT Compliance Documents in the Integration Store. Oracle provides this recipe as a sample only. The recipe is meant only for guidance, and is not warranted to be error-free. No support is provided for this recipe.
Overview
This recipe sends an IT compliance document from DocuSign to the email address of a new IT service management user, when the user is created in ServiceNow. The integration uses the standard ServiceNow Adapter and the standard DocuSign Adapter.
To use the recipe, you must install the recipe and configure the connections and other resources within the recipe package. Then you can activate and run the recipe manually. When a new user is created in ServiceNow, the integration flow gets triggered, and it sends the IT compliance document from DocuSign to the user's email address specified in the new user record form in ServiceNow. The user electronically signs the compliance document received in email and completes the process.
System and Access Requirements
- Oracle Integration Version 21.2.1.0.0 or higher
- ServiceNow
- DocuSign
- An account in ServiceNow with the Administrator role
- An account in DocuSign with the Administrator role