About the Console and Dashboards for a Single Business Process

The console page for a business process shows information about the performance of the business process using dashboards. Dashboards help a business person to identify bottlenecks in the process and track key metrics immediately and in real time.

The default dashboards on the console page for a business process are known as preconfigured dashboards. The preconfigured dashboards display the aggregate state of the business process based on milestones alone.

To see the values of indicators, you can create your own custom dashboards based on the indicators defined in the business process. This allows you to track metrics using custom visualizations that are unique to your business.

When you click View All on the console page for a business process, the Business Transactions dashboard displays on its own page, where you can drill down to view details about individual transactions of the business process in the Business Transaction Details dashboard and progress tracker dashboard.

See Work with the Console and Dashboards for a Business Process.