12 Develop Smart Processes
Use smart processes to separate your process lifecycle from external intelligent sources. Externalizing intelligent sources offers several benefits: it simplifies the process model and makes it more stable, and lets other intelligence sources evolve independently and leverage new technologies and innovation.
Adaptive, smart processes move away from simple expressions and rule-based logic to a wider range of complex, frequently evolving intelligent sources. For example, smart processes can rely on intelligence consumed from sources like decision (DMN) models or machine learning models consumed using a REST interface.
Smart sentries are smart conditions that enable processes to react to different results of external intelligence sources. For example, a decision model might use credit score and debt-to-income ratio input to decide whether to present a low interest rate offer to a customer. Or, input values consumed via a REST API might determine whether a manual approval is needed.