1. Using Processes in Oracle Integration Generation 2
  2. Developer Tasks
  3. Develop Dynamic Processes
  4. Model a Dynamic Process in Design Time
  5. Define Activity Properties
  6. Define General Properties for an Activity
  7. Specify Implementation Details for a Human Task Activity
  8. Schedule Task Expiration, Renewal, or Escalation

Schedule Task Expiration, Renewal, or Escalation

You can configure a human task to never expire, to expire after a certain time, to renew the expiration time, or to escalate after a certain time has passed.

To configure an action to perform on a specific deadline:

  1. Click Escalation and Expiration in the General tab. The Escalation and Expiration pane appears.

  2. Use the radio buttons to specify if you want the human task to Never Expire, Expire, Renew, or Escalate.

    • Never Expire: The human task doesn’t expire and if no user completes it. It remains in the users’ task list for an indeterminate period of time.

    • Expire: The human task expires after the specified time and is no longer accessible from the task list.

    • Renew: When the specified time passes, the expiration date is extended for one more period until it reaches the specified amount of renewals allowed.

    • Escalate: When the specified time has passed, the human task is escalated to the specified escalation levels.

  3. If you choose the human task to expire, renew or escalate, specify the interval to wait before performing this action. You can specify the interval to wait using one of the following methods:

    • Literal: Use the format ##M##d##h##m. For example:

      • One hour and thirty minutes: 1h30m

      • One day: 1d

      • Four months, two days, eleven hours and thirty minutes: 4M2d11h30m

    • Expression: Specify an expression to calculate the interval.

  4. If you prefer to renew the human task, in the Maximum Renewals field, specify the maximum number of times to renew the human task.

  5. If you prefer to escalate the human task:

    1. In the Maximum Escalation Levels field, specify how high in the management chain you want to escalate the human task.

    2. In the Highest Escalation Title field, specify to what job title you want to escalate during repeated escalations. For example, manager or director. This is a free-form text field.