1 Getting Started with Oracle Infrastructure Monitoring

About Oracle Infrastructure Monitoring

Oracle Infrastructure Monitoring is built on Oracle Management Cloud’s secure, unified data platform and provides proactive monitoring for your entire IT infrastructure. As an administrator, you can perform status and health monitoring across tiers and be alerted about issues, troubleshoot and resolve them before they affect users.

Oracle Infrastructure Monitoring simplifies monitoring by offering a common set of metrics that allow you to compare performance across various vendor technologies. The functionality also extends to vendor-specific metrics to monitor unique vendor functionality. In addition, this service automatically generates alerts when managed entities are down and allows you to create alert rules that specify the metrics thresholds and notifications options.

Here are some common terms and concepts used in Oracle Management Cloud and Oracle Infrastructure Monitoring.

Entity: A monitored resource, such as, a database, a host server, a compute resource, or an application server.

Metrics: A set of parameters and values measured and collected periodically for a particular system for tracking performance and availability. For a complete list and description of all metrics collected for each entity, see List of Supported Entities in the Metric Reference for Oracle Infrastructure Monitoring.

Thresholds: Boundary values that the monitored metric values are compared against. If a metric value crosses a set threshold, then, an alert is raised.

Alerts: Information generated in response to an availability issue or when a metric crosses its thresholds. Conditions for generating alerts are defined in Alert Rules. Alerts sent to administrators by using various channels, such as, email and SMS are known as notifications.

Alert rules: A set of rules that define the conditions under which alerts are generated and notifications sent when an alert is raised. Alert conditions consist of a metric, a comparison operator, and thresholds against which metric values are evaluated.

Cloud Agent: The on-premises interface to Oracle Management Cloud that is configured to monitor various entities by collecting status, performance and configuration data.

Gateway: A gateway is a Cloud Agent that acts as a proxy between Oracle Management Cloud and all other Cloud Agents.

Using the Oracle Infrastructure Monitoring, you can:
  • Monitor your entire IT infrastructure from a single platform
  • Monitor availability and performance across a broad range of infrastructure technologies

  • Identify potential performance issues within a tier

  • Set up alert rules to notify you of availability and performance issues

About Oracle Infrastructure Monitoring Roles and Users

Once you are an Oracle Cloud customer and you create an Oracle Management Cloud instance, the following user roles are provisioned:

  • Oracle Management Cloud Administrator

  • Oracle Management Cloud User

Table 1-1 Roles for Oracle Infrastructure Monitoring

Role Tasks
Oracle Management Cloud Administrator
  • Set up infrastructure monitoring by deploying and configuring the gateway and cloud agents.

  • Manage Cloud Agents.

  • Add entities to be monitored.

  • Configure alert rules.

  • Delete entities.

  • Disable notifications on alerts (during maintenance periods).

  • View and monitor infrastructure status and performance.

  • Receive alert notifications and view alerts.

Oracle Management Cloud User
  • View and monitor infrastructure status and performance.

  • Receive alert notifications and view alerts.

For more information about the tasks that the users assigned with the above roles can perform, see Add Users and Assign Roles in Getting Started with Oracle Management Cloud.


If you are using an older version of Oracle Management Cloud (prior to V4), you can enable or disable individual services on entities. See Previously Provisioned Tenants: Enabling or Disabling Services on Entities. This capability does not apply to newer versions of Oracle Management Cloud. See Enabling License Editions.

Configure Oracle Infrastructure Monitoring

Oracle Infrastructure Monitoring uses Cloud Agents to monitor entities for availability status and performance. Cloud Agents are made aware of entities they need to monitor through the process of adding entities. As an Oracle Infrastructure Monitoring Administrator, perform the following tasks to add entities to your monitoring service:

Table 1-2 Typical Workflow for Adding Oracle Infrastructure Monitoring Entities

Task Description More Information
Pre-requisite: Deploy Cloud Agents

Cloud Agents are deployed for multiple Oracle Management Services that require an agent to enable specific functionality. The agents deployment task is part of the initial set up of your service. It includes the deployment of Cloud Agents as well as an optional gateway that acts as a proxy between Oracle Management Cloud and all Cloud Agents.

See Installing Oracle Management Cloud Agents in Installing and Managing Oracle Management Cloud Agents.

Decide what you want to monitor. Oracle Management Cloud lets you monitor a wide variety of entity types across your IT environment. Identify the entity types you intend to monitor Agent-monitored Entity Types and Cloud Services

Prepare your entities for monitoring.

Most entities require some configuration or specific credentials in order to enable their monitoring. Once you’ve identified the types of entities to monitor, perform the steps required to allow monitoring on those entities.

Prerequisites and Monitoring Credentials

Decide how you want to add entities to Infrastructure Monitoring. Entities can be added to Infrastructure Monitoring in two ways:
  • Directly from the Oracle Management Cloud UI.

  • Using JSON files.

IF you add entities from the UI: The Oracle Management Cloud console provides an intuitive interface that simplifies adding one or a small number of entities.


Although not all entity types can be added using the UI, the list of UI-enabled entity types that can be added increases with each release.
Add Entities from the Console
IF you add entities using JSON files:

Using JSON files. JSON files are used by the Cloud Agent to discover and monitor entities. Adding entities via JSON files lets automate the process of adding entities

  1. Download and edit the sample entity definition and credentials JSON files.

    Oracle provides sample JSON files to help in defining your entities. Download and edit these sample files with the information about your entities and their credentials.

  2. Add entities to be monitored by the Oracle Infrastructure Monitoring and verify their state.

    Use the omcli command line interface and your customized JSON files to add your entities to the monitoring service and verify their status.

Download and Customize Oracle Infrastructure Monitoring JSONs

Add Entities Using JSON Files