Creating Profiles for Balances with Missing Profiles When Loading Balances

Use the Mapping Exceptions tab to create a new profile for loaded balances that have an account ID but don’t have a corresponding profile.

When a balance load is run, the Status for balances have no existing matching profile is set to Missing Profile. Missing profiles were previously called invalid mappings. You must create a new profile for such balances.

Note: If Create Profiles was selected in the balance load definition, missing profiles are created automatically and you don’t need to manually create new profiles. See Configuring Profile Creation Rules to Automatically Create Missing Profiles.

To create a new profile for balances with missing profiles:

1. From the Home page, select Applications and then Balance Loads.
2. Select the Mapping Exceptions tab.
3. Select a balance with Status set to Missing Profile for which you want to create a new profile.
4. Click Create Profile.
5. In the New Profile dialog, most details are prefilled using the defined global rules and profile creation rules. See Configuring Profile Creation Rules to Automatically Create Missing Profiles and Configuring Global Rules in Setting Up and Configuring Account Reconciliation.
6. Enter values for the required properties and click OK to create a new profile for the account ID associated with the selected balance.
7. If any warnings are generated when creating the profile, the Create Profile Warnings popup displays the details, and you can take the necessary actions.

When you create a new profile for a balance, all other balances that are also mapped to the same account ID are mapped to the new profile.