Creating Custom Dashboards

Service Administrators and users who have been granted the Dashboards - Manage application role can create dashboards.

To create a dashboard:

  1. From the Home page, click Dashboards, and then Custom.

    The Dashboards page appears, with the list of existing dashboards.

  2. Click the New icon.

    The new dashboard is opened in a new tab. It contains the following:

    • A default name, in the format New Dashboard #.
    • One empty view (list view, pivot view, or chart view)
    • Two sets of icons (at the top-right) that correspond to the options for the dashboard and the view within the dashboard. See Custom Dashboards: Design Mode.
    • A filter for filtering data at the dashboard level. Click Add a Filter to add filters.
  3. In the set of icons that correspond to the dashboard, click the Settings icon.

    The Edit Dashboard dialog appears.

  4. In the Properties tab, specify the required dashboard properties.

    See Defining Custom Dashboard Properties.

  5. Click the Access tab to give access to this dashboard for users, groups, or teams. Users who are granted access can run this dashboard and view its data.

    See Defining Access to Custom Dashboards.

  6. Click OK.

    A separate area, with its corresponding icons, is shown for each area specified by the dashboard layout. For example, if you set Layout to Grid, the page shows four separate areas.

  7. For each area within the dashboard, set the object type based on which you want to visualize the data. See Setting the Object Type Within Custom Dashboards.

  8. For each area within the dashboard, click the select the View Selector icon and specify the type of view. See Specifying View Options for Custom Dashboards.

  9. For each view, click Settings and specify the settings for that view.

    Note:

    Transactions are visible in a chart view only if you select Match Type under Object. See Setting the Object Type Within Custom Dashboards.
  10. Click Save to save the dashboard settings.

Watch Custom Dashboards Video

Click this link to watch the video:

Creating Charts Video link