How do I enable Home with Ask Oracle?

1. In Sandboxes, create a sandbox or enter an existing one. Make sure the sandbox has the Appearance tool.
2. From the sandbox Tools menu, select Appearance.
3. Create a theme with Home with Ask Oracle as the home page layout.
4. Apply the theme.
5. If prompted, run the scan to resolve any unsupported expressions.
6. Click and make sure the home isn't blank. If it's blank, follow these steps:
   1. Go to the Scheduled Processes work area using https://<<fa-host>>/fscmUI/faces/FuseOverview?fndGlobalItemNodeId=itemNode_tools_scheduled_processes_fuse_plus. Replace <<fa-host>> with your specific Fusion Applications host URL.
   2. Schedule a new process and select ESS process to check Search Cloud Service availability.
   3. Submit the process and after it completes, check the OSCS status in the log file of the process.
      • If it shows failure, contact your help desk to resolve the OSCS issue.
      • If it shows success, do these steps:
        1. In Scheduled Processes, schedule a new process and select Create Index for Ask Oracle.
        2. Set the Re-create Index parameter as Yes and submit the process.

           After the job runs successfully, the home should display data correctly. If it doesn't, contact your help desk.

7. Publish the sandbox.

For cloud at customer implementations, you should not enable Home with Ask Oracle because the required services aren't available.