Concepts and Synonyms

The dictionary uses concepts and synonyms to associate different words that have the same meaning with one another. A concept is simply a word and its synonyms, which the dictionary treats as a single object.

Intelligent Search uses concepts to match words in both users' questions and in the knowledge base content, based on their meaning. It also recognizes that some concepts are more important to users than others, and uses that information to prioritize answers within search results.