Add Workflow Steps
Use the following procedure to add workflow steps.
At the Workflow Management page, locate the workflow and click the Steps link.
The Workflow Steps page displays.
Click Add Workflow Step.
Complete the fields on the Defining Workflow Properties page and select Save Workflow Step.
The Workflow Step Properties table follows this procedure and describes the Workflow Step properties.
The new workflow step appears on the Workflow Steps Properties page.
Property | Description |
---|---|
Step Name |
Enter the name of the workflow step. |
Enable document editing |
Select this check box to specify whether to allow authorized users to edit the content of the article when performing this step. |
Enable properties editing |
Select this check box to specify whether to allow authorized users to edit the article properties when performing this step. |
Default queue time for first notification |
Enter the number of days that elapse between an article entering this step and Knowledge Advanced sending the initial notification. The default is 30 days. |
Second Notification |
Enter the number of days that elapse between the initial notification that an article has entered this step and the second notification. The default is 30 days. |
Reject Steps |
Select one or more workflow steps that content can be returned to in the event that content is rejected by an authorized user. |