Browse Answers Clicked Report
You can see the list of articles that customers browsed. Browsing is the action of clicking through articles that are not directly in search results, for example articles in a Related Articles list or See also link. You open this report by clicking the link in the Articles Browsed column in the Customer Activities report.
| Column | Description |
|---|---|
Article ID |
The unique identifier of the browsed article. |
Summary |
The title of the browsed article. |