Add Task Workflow Template
This template opens an incident in a workspace. Then, based on an event you define in the outgoing connector, a task is automatically added to the incident.
| Element | Description |
|---|---|
| Entry Point | This element indicates the starting point of the workflow. |
| Workspace Incident | This Workspace element displays the opening incident in a workspace. The working record is set to Incident, referring to the incident that is being opened in the workspace. |
| Task New Task | This Create element automatically creates a new task associated with the incident and names the task “New Task.” |