1. Using B2C Service
  2. Answer Tasks Tab Toolbar

Answer Tasks Tab Toolbar

The Tasks tab contains a toolbar for working with the tasks associated with an open answer.


This image shows the Task tab. The toolbar it contains is described in the text that follows.

Answer Tasks Tab Toolbar Buttons

Button Description
Add Click this button to add a new or existing task:
  • Add New—Select this option to add a task.
  • Add Existing—Select this option to search for a task to add to the answer.
Open Click this button to open or edit the selected task. If you have read-only access to tasks, you can open the selected task but all options to edit the task are disabled.
Print Click this button to print the selected task.
Copy Click this button to copy the selected task.
Delete Click this button to delete the selected task.
Remove Click this button to remove the task association from the answer.
Complete Click this button to mark the task complete. You can set multiple tasks to complete by pressing Ctrl while selecting each task and then click the Complete button.
Forward Click this button to forward the task to the selected recipient.
Options Click this button to display a drop-down list of Analytics options.