Compatibility Exceptions

When changes to this version of B2C Service cause changes to existing APIs, the administration interface, functionality, or how features are configured, these changes are noted as compatibility exceptions.

The Compatibility Exceptions report displays by clicking the Compatibility Exceptions button on the ribbon. This report describes the changes, identifies who might be impacted by the change, and notes its potential business impact. It also describes the steps you can take to mitigate the results of the change. The following report columns display on the top of the content pane.

  • Application Area—Area of B2C Service affected by the service update.
  • Status—Contains a drop-down list that can be edited inline to designate how a service update has been addressed. Status options include New, Not Applicable, and User Remediated.
  • Affected Items—Lists the application components affected by the service update.
  • Release Introduced—Date the service update was added to the product.

The following report rows display on the bottom of the content pane specific to the selected row.

  • Affected Users—Lists the user types affected by the service update.
  • Business Impact—Describes the effect of the service update on business activity.
  • Reason for Change—Describes the cause of the required service update.
  • Required Changes—Lists the steps required before your site can take advantage of the service update.
  • Comments—Captures any additional explanation regarding the service update.