Correct an Inline Misspelling

If your administrator has configured inline spell checking for fields in the workspaces you use, any text you enter in those fields is checked in real time.

B2C Service automatically corrects any misspelled words you have added to your dictionary as well as any misspelling that has only one alternate spelling suggestion. The spell checker identifies misspelled words by underlining them with a wavy red line.

Note: Words added during a spell check session are saved to your local dictionary. Future spell checking is performed using the user dictionary on the server as well as the local dictionary on your workstation.

Inline spell checking can occur when you enter information on the incident thread, on the Notes tab for contacts, organizations, answers, opportunities, tasks, and in survey questions. When you move the cursor out of a field that contains a misspelling, the indicator for misspelling (the wavy red line) no longer appears. But it reappears when you move the cursor back to the field containing the misspelling.

Right-click the misspelled word and select one of the spell check options.

Spell Check Options

Option Description
Suggested alternate words Select one of the five suggestions for alternate spellings. The misspelled word is replaced with the one you selected.
AutoCorrect Select AutoCorrect and a suggested alternate word. Whenever B2C Service encounters this particular misspelling, it automatically replaces it with the word you selected.
Ignore All Select this option to ignore all occurrences of this spelling in the record you are editing.
Add to Dictionary Select this option to add the word to your personal dictionary. It will no longer be flagged as misspelled.