How Questions Work

Feedback provides a flexible set of features for creating questions to add to your surveys.

When you create a survey question, you define the question name, type, and text that respondents see on the surveys. You can also assign a score to each question choice. There are three question types.

• Create a Text Question
• Create a Choice Question
• Create a Matrix Question

Note: Questions can be edited after they have been created, even if they have been used in a survey. However, if you edit the question text or choices, those changes appear immediately in any survey it has been included in. For this reason, if you want to preserve the integrity of the data returned by the original question, we recommend creating a new question rather than editing the existing question.