1. Using B2C Service
  2. Overview of Product Registration Widgets

Overview of Product Registration Widgets

Various Customer Portal widgets support the product registration feature.

  • AssetCheck—The AssetCheck widget, found in the core/widget/standard/input folder, directs customers to the Product Registration page. If the product requires a serial number, the widget also validates that number. This widget contains the ProductCatalogInput widget and is used on the custom Register a Product > Product Validation page (assets/serialnumber_validate/).
  • ProductCatalogInput—The ProductCatalogInput widget, found in the input folder, displays a drop-down list for collecting hierarchical tree data for products. It's used to submit product values for registered products. This widget contains the ProductCatalogDisplay widget and is contained in the AssetCheck widget.
  • ProductCatalogDisplay—The ProductCatalogDisplay widget is found in the output folder. It displays the value of the specified product catalog field. The system fields that can display are listed on the Business Objects page of the Customer Portal Administration site, as shown in the following figure. This widget is contained in the ProductCatalogInput and DataDisplay widgets.
Note: The business objects for assets can be used only on pages where assets can be created, updated, or viewed. They are't supported on the Ask a Question page.
  • AssetOrgList—The AssetOrgList widget, found in the search folder, displays a drop-down menu that allows customers to search for registered products associated with their own record or for products associated with other contacts in their organization or its subsidiaries. The MYQ_VIEW_ORG_ASSETS configuration setting must be set to a value equal to or higher than the display_type attribute of the widget, which has a default value of 2.
  • ProductCatalogSearchFilter—The ProductCatalogSearchFilter widget, found in the search folder, displays a drop-down list containing a hierarchical tree for the product catalog. This widget is contained in the AdvancedSearchDialog widget.