1. Using B2C Service
  2. Log File Errors and Information

Log File Errors and Information

Log files let you view errors and other information generated by the CGI and PHP scripts, the Techmail and Agedatabase utilities, and B2C Service products.

The log files can be helpful in troubleshooting issues with your B2C Service application. These log files are available:

  • Error log—This log contains application and data errors.
  • Info log—This log contains informational errors, such as processing too much data.
  • Security log—This log contains security errors, such as an invalid security string.
  • External Search log—This log describes external searches of your site pages performed by spiders or robots. See Overview of Finding Content on the Customer Portal.
  • Rule log—This log describes the business rules that have fired against a specified record. See Verify a Rule Using the Rule Log.