Web Form and Survey Security

When customers submit information to websites, it is common to verify the information originates from a human rather than a bot (an automated software program) being run for malicious purposes.

B2C Service provides web form and survey security that automatically requires human validation when abuse is suspected. For example, when a standard action is performed repeatedly in a short amount of time.

Validation is accomplished through the use of a CAPTCHA, a dialog containing distorted words that the customer is asked to type. When the words are typed correctly, a human is assumed to be on the client side. After customers have correctly entered a CAPTCHA, they are not asked for verification again as long as the visit has not ended or does not exceed an hour.

Note: Because CAPTCHA runs behind the scenes, it is presented to the customer only when a web form or survey displays and requires the customer to type data and submit it to the system.