Edit Outreach and Feedback Email Configuration Settings

You can configure mail processing functions such as bounced email processing, delivery of campaigns and mailings, invalid contacts, and mailer daemon utility (also called RNMD) parameters from the Configuration Settings editor.

  1. Click Configuration on the navigation pane.
  2. Expand Site Configuration, and then double-click Configuration Settings.
    The Search window opens, where you can filter your search results.
  3. Clear the Select All check box below the Folders field and then select the Outreach and Feedback check box.
  4. To search for a specific configuration setting in the Outreach and Feedback folder, enter the setting name in the Key field. The Key field is not case sensitive.
    Tip: You can search part of a configuration setting name by appending a wildcard, such as an asterisk or a percentage sign, to the end of your search term.
  5. Click Search.
    The Configuration Settings editor displays the settings in the Outreach and Feedback folder that match your search criteria.

    To display configuration settings in alphabetical order, click in the Key column header.

  6. Expand the folders under Outreach and Feedback/General.
  7. Edit the configuration settings in the specific Bounced Mail Processing, Campaigns, Invalidate Contacts, Mailer Utility, Mailings, Miscellaneous, and RNM Daemon folders.
    For information about a setting, click the setting and see the description that appears on the Configuration Settings editor. For complete details about the Configuration Settings editor, including searching, editing, and creating custom configuration settings, see Edit a Configuration Setting.