Audit an Answer Version

Use the Audit Log tab to view events that have occurred for answer versions. The audit log for answer versions is especially useful in regulated industries.

The Answer Version Audit Log report, found in Public Reports/Service/Views - Service/Editor Reports - Service, displays on the Audit Log tab.

Tip: We recommend creating business rules to prevent answer versions from being deleted if you plan to audit answer versions.
  1. From an open an answer, click the Versions tab, and then open an answer version.
  2. Click the Audit Log tab.

Results:

The following transactions are listed:
  • Transactions for the answer.

  • Transactions that affect the answer and all sibling answers.

  • Transactions for the answer version.