Create a New Answer Version

You use the modified answer workspace to create a new draft from an answer and then publish it.

Before you start

This procedure assumes that the answer workspace has been modified to enable answer versioning.

Here's what to do

  1. Open the answer for which you want to create a new version.
  2. Click Draft.
    The Create Draft window opens.
  3. Enter a note for the draft and click OK.
    The default note reads, Draft created from version id: current_version_number.
    The new version opens in the HTML editor with - Draft appended to the title.
  4. Close the previous version of the answer.
  5. Edit the new version and click Save.
    Clicking the Versions tab shows the original answer version in the Live state, while the new version is in the Draft state.
  6. To publish the draft immediately, click Publish. The Publish Draft window opens.
    1. Enter a note about the draft.
    2. Click OK.
      The default note reads, Publish draft with version Id: new_version_number.
      The draft is published. The Versions tab shows the original version is now in the Historical state, while the new version is in the Live state.
  7. To publish the draft on a future date, click the Calendar icon next to the Publish On field.
    1. Select a publishing date.
      If a draft is already set to publish, the Publish On window opens with the draft version ID and the scheduled publish date.
    2. Click OK.
    3. Click Save. The draft is published on the specified date.
      Note: If you change your mind about publishing your draft, you can clear the Publish On field.