Delete a Product That Has Subproducts
When deleting a product or other item that has sublevels, you must delete all of the sublevels first.
The following procedure describes working with products,
but the procedures to delete categories and dispositions with sublevels
are identical. Simply replace product information with category or
disposition information where appropriate.
Note: You do
not receive a dependency conflict warning when you delete products,
categories, or dispositions used in rules. Rules that use the deleted
item may no longer function as expected, requiring you to edit the
rules and reactivate the rule base. See Add a Rule. In addition, you do not receive a dependency
conflict warning when deleting products or categories that are used
in answers. Answers that are associated with deleted products or categories
may not display as expected. We recommend viewing the Answers by Category
and Answers by Product reports before deleting products or categories
that may be associated with answers.