Insert a Tracked Link

Tracked links let you track the number of link clicks in your survey, mailing, or web page. You can also use tracked links in several of the standard system-generated contact email messages. Adding tracked links to your contact emails are especially useful in tracking your customer-facing incident responses.

Before you start

You must define your tracked links before you can insert them in your HTML.

Here's what to do

1. Click Tracked Link in the Links section of the Toolbox.
   The Tracked Link window opens.
2. Enter field information.

   Tracked Link Window

   Field/Option	Description
   *Tracked Links	Select a tracked link from this list.
   New Tracked Link	Click this text to create a tracked link. The tracked link is selected in the menu after being added. See Add a Tracked Link.
   *Text	Enter the text you want to appear as the link in this field.
   Class	Enter any class name you want to assign to the link in this field. You must define the class in your HTML content by either using the <style> tag to define the class inline, or posting the class in a CSS file on your web server and referencing it with the <link> tag. Note: Because few third-party mail clients consistently support CSS, you should use style attributes instead of CSS.
   Style	Enter any style attributes you want to assign to the link in this field. Style attributes define how the text appears, such as color and font (for example, color: red; font-weight: bold; font-style: italic).
   Target	Click this drop-down list and select the target for the link: New Window, Same Window, Parent Window, or Browser Window.

3. Click OK.
   Tip: You can also apply style and class attributes by right-clicking an element after you add it to the canvas. See Edit Style and Class.