Set a Contact Role

You can set a contact role from an opportunity.

  1. Open an opportunities report.
  2. Right-click an opportunity and select Open > Opportunity.
  3. Click the Contacts tab.
  4. Right-click the contact and select Set Contact Role.
  5. Click the Contact Role drop-down menu and select a contact role for the opportunity contact.
  6. Click OK.
  7. Click Save.
    Note: The contact role may be different for different opportunities, which is why you set it from the opportunity, not from the contact. For example, a contact might serve as a decision maker in one opportunity and a referral in another.