Set a Relative Expiration Date

Broadcast and transactional surveys can be set to expire relative to the date you send the invitation message.

If you set both an absolute expiration date and a relative expiration date, the criteria that is met first triggers the survey to expire. For a scenario illustrating when it would be useful to set both, see the example at the end of the procedure Set an Absolute Expiration Date.

1. On the Summary tab of an open survey, click Edit next to Expiration Date.
   The Survey Expiration window opens.
2. Select Relative Expiration and then type the number of days you want to set the survey to expire after you send the invitation message. The maximum number of days you can set a survey to expire is 365.
3. Click OK.
   The window closes and the Expiration Date field on the Summary tab displays the number of days after you send the invitation message that the survey is scheduled to expire.

Results:

• If a contact is past the first page of a survey and the survey expires, the survey will be accepted (as long as the contact finishes the survey in that session). This means there is a chance that responses will be logged after the expiration date.

• For recurring surveys, only an absolute expiration date will expire an entire survey because relative expiration applies only to the contact the survey is sent to. See Add or Edit a Recurring Broadcast Survey Schedule.