Automatic survey expiration is useful when a survey is
needed for a limited period of time.
If you set both an absolute expiration date and a relative
expiration date, the criteria that is met first triggers the survey
to expire. For a scenario illustrating when it can be useful to set
both, see the example at the end of this procedure.
- On the Summary tab of an open survey, click Edit next to Expiration Date or click the expiration
date.
The Survey Expiration window opens.
- Select Time to Expire Survey and
then type the date and time you want the survey to expire or click
the calendar to select the date.
- To expire a survey at the current date and time, click
the calendar and then click Today – [Date].
- To cancel an existing survey expiration date, click the
calendar and then click No Value.
- Click OK.
Results:
The Expiration Date field displays the time and date the survey
is scheduled to expire.
In rare cases, you may want to set both an absolute and a
relative expiration date. Suppose you set an absolute expiration for
the last day of the year, but your survey is either transactional
or recurring. In other words, either an event triggers the survey
to send or it is scheduled to send daily. You also want your survey
to expire 30 days from the send date. By setting both an absolute
and a relative expiration, you ensure that you get your response within
the 30-day time frame or before the end of the year.