Assumptions

Before you create widgets for your agent environment, you should be familiar with specific technologies.

This guide assumes that you are comfortable with site administration, have experience with the following technologies and have reviewed the following documentation:

• JavaScript
• Data binding using Knockout
• Bootstrap
• Standard CSS and CSS Less
• MVVM Architecture
• Familiarity with the Developing Widgets guide, which provides a detailed overview of how widgets work in Oracle CX Commerce
• Familiarity with the Using Oracle CX Commerce Agent Console guide, which contains information on working with the agent console