About extensions

Oracle CX Commerce Agent Console provides tools that you can use to extend the capabilities of your system.

The tools consist of the following:

• Widgets that allow you to extend the functionality of your agent’s environment by accessing features that are not exposed by default. This document focuses on describing agent console-specific widgets. For general information on other widgets, see Developing Widgets.
• An extensive set of REST APIs allows external applications to make calls into the Oracle CX Commerce server. This document focuses on agent-specific API.