Adding, Editing, and Deleting Request Comments

You can add comments to a request or to individual request items to provide further information. When you enter a comment you have the option to mention a user in the comment and include a hyperlink. You can edit and delete your own comments.

Request Status Request Comment Actions

Draft

Add and edit comments

In Flight

Add and edit comments

Closed

View comments

Request Comments

To add, edit, or delete request comments:

  1. Open a draft request.
  2. Click Comments Request Comment tab.
  3. Choose an option:

    • Add a comment - Click Add a Comment Add Comment button and enter a comment, and then click OK. Click Save to add the comment to the request.

      • To mention a specific user in the comment, enter the @ symbol and then select the user's name. You can select from users who have participated in the request, users that have been invited to collaborate on, approve, or commit the request, and future users that will be invited to approve or commit the request. Future invitees can also be identified in the policy execution plan (see Policy Execution Plan).

      • To include a hyperlink in the comment, enter or paste the URL directly into the comment field, or click Add link button, enter the text to display for the link, and then enter or paste the URL.

    • Edit a comment - Find your comment, hover the cursor to the right of your name, click select ellipsis, and then click Edit. Make changes, and then click Save.
    • Delete a comment - Find your comment, hover the cursor to the right of your name, click select ellipsis, and then click Delete.

Request Item Comments

To add a comment to a request item:

  1. Click on the request item, click the Action menu select ellipsis, and then select Add a Comment.


    Screenshot showing Add Comment menu item as described in text

  2. Enter your comment and then click Save.

    Note:

    To mention a specific user in the comment, enter the @ symbol and then select the user's name to mention. To include a hyperlink in the comment, enter or paste the URL directly into the comment field, or click Add link button, enter the text to display for the link, enter or paste the URL, and then click OK.

To edit or delete a comment in a Draft or In Flight request:

  1. Click on the request item.

  2. To the right of your name, hover your mouse and click select ellipsis, and then select Edit or Delete.