Reviewing Requests with the Assistant

Use the Change Management Assistant to inquire about requests, including their status, contents, and any validation issues. The assistant helps you quickly understand request details and progress without needing to manually navigate through request components.

Table -8 Use Cases and Examples

Use Case Examples
Review request summary information
  • What is the ID of this request?
  • What is the title of this request?
  • What is the description of this request?
  • What is the priority of this request?
  • What type of request is this?
Review request items and actions
  • Summarize the items on this request.
  • How many actions are on this request?
Review request user information
  • Who created this request?
  • Who is the current assignee for this request?
  • How many collaborators are on this request?
Review request workflow information
  • Summarize the policies on this request.
  • Summarize the participants for this request.
  • How many users are invited for this request?
  • How many approvals have been fulfilled for this request, and how many are outstanding?
  • Who needs to approve this request and who has already provided approval?
Review request validation information
  • How many issues are on this request?
  • Summarize the issues on this request.
Review request comments and attachments
  • How many comments are on this request?
  • Summarize the attachments on this request.
Review request blockout status and future time label information
  • What is the future time label for this request?
  • What is the future date for this request?
  • Is this request affected by blockout?
  • When does the blockout end for this request?