Resetting User Password

Identity Domain Administrators can reset user's password. When the password reset is successful, the system automatically generates a new temporary password and mails it to the user. Users are required to change the temporary password the next time they sign in.

To reset user password:

1. Sign into IAM Interface as an Identity Domain Administrator in the source domain. See: Accessing IAM Interface.
2. Click Users under Identity Domain.

   The User Management page appears.

3. Select the check box for each user account for which you want to reset the password.

   Note:

   To reset the passwords for all user accounts, do not select any check boxes, and go to Step 4.
4. Click More, and then perform one of the following choices.
   • If you selected one or more user accounts, select Reset Password and then, click OK.
   • If you want to reset the passwords for all accounts, select Reset All Passwords and then, click OK.