1. Oracle Enterprise Performance Management Cloud Operations Guide
  2. Troubleshooting EPM Cloud Issues
  3. Troubleshooting Profitability and Cost Management Issues
  4. Getting Help

Getting Help

If the corrective actions in the preceding sections do not resolve the issue, seek help from Oracle.

  1. Create a Provide Feedback submission. Optionally, allow Oracle to access the maintenance snapshot of the environment by consenting to application snapshot submission. See Creating a Provide Feedback Submission.
  2. Create a technical service request that identifies the Provide Feedback reference number. See Submitting a Technical Service Request. The service request must contain the information identified in the following sections.