Troubleshooting EPM Assistants

Use the following table to identify common configuration and validation issues.

Table 4-2 Troubleshooting EPM Assistants

Symptom	What to Check First
You cannot open AI Agent Studio	Fusion roles, duty roles, permission groups, profile options, and security import jobs.
You can authenticate but cannot access Oracle Fusion Cloud Enterprise Performance Management or Oracle Enterprise Data Management Cloud	User existence in the target Cloud EPM or Cloud EDM identity domain, assigned application roles, and business process security.
SSO loops or redirects incorrectly	SAML metadata, certificates, IdP and SP configuration, application assignment, IdP activation, and identity provider policy.
AI Agent Studio cannot authenticate to Cloud EPM or Cloud EDM	Client ID, OAuth scope, public certificate, private key, JWT assertion, trusted client configuration, authorized resources, and application activation.
Imported objects do not resolve to the data source	Exact data source naming and business object Oracle Data Source Application mapping.
AI agent returns plausible but unsupported values	Prompt instructions that require retrieved Cloud EPM or Cloud EDM data, visible POV or source context, and explicit responses when requested data is unavailable.