Edit Resource Information

A field manager can review and revise a resource’s employee information, and information about work skills, work zones, work locations, and calendars.

From the Resource Info screen, tapping or clicking the title in any of the information blocks displays dialog box boxes in which you can add, change, or delete information specific to that block.

Note: The actual information that's displayed depends on what has been configured for your environment.

If two users are linked only by teamwork and don't have any association with each other, then the users will not have access to each other's resource information.

This table lists the resource's information that can be viewed and edited by a field manager.

Information block:	Information you can view and edit:	Associated screens and/or dialog box(es):
General information (name of the resource)	Name External ID Phone Email address Status (active or inactive) Resource type Message language Time zone Time format (12- or 24–hour) Date format	Screen Edit Resource Info
Additional information	Name External ID Phone Email address Status (active or inactive) Resource type Message language Time zone Time format (12- or 24-hour) Date format	Screen Edit Resource Info
Locations	Daily locations Start End Home Days	Screen Locations Dialog box Daily Locations
	Location assignment Day Start End Home	Screen Locations Dialog box Location Assignment
	Shared locations (view only)	Screen Locations
	Resource locations Label Address City ZIP/Postal Code State Latitude Longitude	Screen Locations Dialog box Add Location
Resource Calendar	Shift Overnight First Second Nonworking time Custom working time Number of repeating days Reason for nonworking time Time frame for custom working time Points assigned to custom working time	Screen Resource Calendar Dialog box Add Location
Work Skills	Work skills Level of expertise Temporary skill? (yes/no)	Screen Resource Work Skills Dialog boxes Add work skill Edit work skill
Work Zones	Work zones Ratio Temporary? (yes/no) Start date End date Recurrence Days between occurrences	Screen Work Zones Dialog boxes Add Work Zones Edit Work Zone

Navigating to the Resource Information Page

If you're using Oracle Field Service, follow one of these methods to open the Resource Information page:

• Method 1: Click the resources icon on the navigation bar. Search for a resource and select it.
• Method 2: On the Dispatch Console, go to the desired resource and click the Info icon. The Resource Information page appears.