Identifying an Add-Time Situation
When an activity takes longer than projected, the resource must add time to the activity.
Look for green Started activities that do
not extend to the red line (current time), which indicates the end
of day or shift, as shown in this screenshot:


Actions to consider:
Contact the resource to find out if a delay is necessary. If so, ask the resource to add time to the activity. If necessary, you can add time on behalf of the resource.
If adding time to an activity is necessary, review the route to look for future activities that may be affected.