1. Using Core Application
  2. Deinstall Inventory

Deinstall Inventory

Use the Add to Deinstalled action to track equipment or inventory removed from the customer pool. For example, if a mobile worker removes an existing cable box at the customer premise, the Add to Deinstalled action tracks the removal of the equipment.

  1. Open an activity that is in Started status.
  2. Open the Inventory tab and click the Add to Deinstalled link for the equipment in the customer pool.
    The Deinstall inventory dialog appears, as shown in this screenshot:
    This screenshot shows the Add to Deinstalled dialog box, where you specify the deinstalled inventory.
  3. Enter the details of the inventory you're deinstalling.
    If this is non-serialized inventory and you enter a value that exceeds the quantity precision that's configured, then the precision is rounded off. For example: Quantity precision for an Inventory type = 2. You enter 1.4552; this is rounded off to 1.46. In general, the half-up rounding rule is applied; that is, 0.5 becomes 1 and 0.4 becomes 0. If you enter extra zeros after the decimal point, then all trailing zeros are trimmed and not displayed in the inventory pool. If you try to deinstall more non-serialized inventory than you've in the pool, then the message, 'The quantity 6.5 exceeded your available quantity of 5. Are you sure you want to proceed?' is displayed.
  4. Click Submit.
    Equipment now shows as Deinstalled in the customer pool. If you're using a warehouse to maange inventory, the equipment now shows as Deinstalled and its quantity is incremented in the Warehouse section on the Equipment List page.