1. Administering Oracle Field Service
  2. Pull the Skill from the Skill Store

Pull the Skill from the Skill Store

The first step to integrate Oracle Digital Assistant with the Where is My Technician page is to pull the OFS Assistant: Where’s My Technician (WMT) skill from the Skill Store.

  1. Log in to Oracle Digital Assistant.
  2. Click Development > Store.
  3. Select the "OFS Assistant: Where’s My Technician (WMT)" skill and pull it.
    You can pull the skill either from the context menu or the skill details.
  4. Find the required skill in the Development section of Oracle Digital Assistant.
    It is ready to be configured now. The Skill Store is as shown in this screenshot:
    This screenshot shows the Pull option for the Oracle Field Service Where is My Technician skills.